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Knowledge Is Power. Learning Your Options Is Free.

Ms. Randle offers free, personalized consultations. If you are interested in learning more about bankruptcy or other financial options, please call our office to schedule an appointment. Normal office hours are 9 a.m. to 5:30 p.m.; however, other hours are available upon request. Ms. Randle will attempt to schedule your appointment within 72 hours of your call; however, if you have a foreclosure, an upcoming lawsuit or any other emergency circumstance, please let the legal assistant know and every attempt will be made to accommodate an immediate appointment.

Ms. Randle's principal office is located in Cleveland at 2120 North Ocoee Street near Historic Downtown Cleveland; you may download the directions for your appointment or call the office. If you need to meet in Chattanooga or another location, please let us know when you call and we may be able to accommodate your needs.

Please note that our office can answer basic questions for you by phone or email; however, we cannot offer legal advice in that manner. There is no pressure or obligation to proceed with any legal action, so don't hesitate to schedule an appointment today.

Let's Get Started

The first step is to print a copy of the New Client Questionnaire and the First Appointment Checklist. As you will see, you will be asked to give us personal information, but rest assured, your information is always kept highly confidential. Any information you share with Ms. Randle during your appointment is subject to the attorney-client privilege, regardless of whether you go forward with a bankruptcy filing.

In addition to the client questionnaire and the documents set out in this website, please bring photo identification and your Social Security card to your appointment. If you don't have an official social security card, you can bring a paystub, health insurance card or any "official" document showing the full social security number.

What to Expect at Your First Appointment

Ms. Randle will meet with you one-on-one to assess your financial circumstances and listen to your goals and concerns. Based on the information you provide in your New Client Questionnaire and during your office visit, Ms. Randle will advise you if bankruptcy is right for you. If bankruptcy is not a good option, she will consult with you about other legal avenues you may wish to consider.

If bankruptcy appears to be a good solution, Ms. Randle will discuss the different bankruptcy chapters that may apply. She will educate you on the process and discuss what additional information or documentation is needed to proceed.

During your initial appointment, you may also meet with a legal assistant who will help you in completing your paperwork and gathering documents. They can also run a credit report and review it with you. You should plan to spend approximately 1 to 1-1/2 hours at your appointment, depending upon the organization and completeness of the information you provide.

Additional Office Appointments

At your initial consult, you will leave with a checklist of documents that are needed to complete the process of filing for bankruptcy. You will also be given documents entitled "Bankruptcy Disclosures," "Client Acknowledgement" and an "Attorney Contract." You should review, sign and bring these documents to your next scheduled appointment. Please note that you will receive copies of the paperwork you sign, and we will be happy to address any questions or concerns you may have by phone or in person.

Documents Needed Before We Can File Your Case

The information provided is intended to assist you in gathering information and documents that will be needed in order to file a bankruptcy case. We understand that the thought of gathering and reviewing the information below may be stressful, so our goal is to provide you with resources that make the process easier. During any time in the process, please do not hesitate to contact the office if you have questions or need help getting your documentation in order.

Note: All the documents discussed below ARE NOT required before scheduling an office appointment with Ms. Randle. Simply understand that the more information you provide, the better Ms. Randle will be able to educate you as to your financial options.

Income/Employment Information: We will need your most recent pay stub showing year-to-date income and withholding information. Many times your human resources or personnel department has the information readily available; they may even have a website where you can retrieve your pay stubs. We will need the address for your employer's payroll department, which may differ from your physical work location. If you are self-employed, please provide a summary of your year-to-date gross receipts and an itemization of business expenses.

Monthly Expense Information: In order to determine your financial options, we will need accurate budget information. You may wish to consult your check register, bank statements or monthly billing statements to determine a monthly average of what is paid throughout the year. You should also list your current monthly payments for your mortgage, vehicles and finance companies. It is NOT necessary to list payments on your unsecured debt (credit cards, medical bills, etc.)

Tax Information: Please provide tax returns for the last two years. The law requires you to be current on your tax return filings, although you do not have to be current on what is owed to the IRS. If you do not have your records, you should contact your tax preparer and authorize them to release the information to you or to our office by fax or email. You can also visit the local IRS office near East Gate Mall in Chattanooga and request a three year "tax transcript," which shows a summary of your tax returns.

Credit Reports: You are entitled to a free credit report every 12 months from all three major credit reporting bureaus: Experian, Equifax and TransUnion. These three reports may be obtained through Please note that you will be given the opportunity to buy your credit rating and other products; however, you do not have to do so and they are not necessary to file bankruptcy.

If you have already received a free report in the last 12 months, you can pay for reports online at the individual credit reporting bureaus or at various sites offering three-in-one, or "merged" reports. The average cost is $10 to $35, so be careful not to overpay or sign up for trial memberships that charge you automatically after an initial promotional period. Married couples should bring a report showing information regarding both spouses.

Creditor Information: Although credit reports are useful in determining your creditors, it is not as accurate as providing an actual statement from each creditor or copying this information onto the new client questionnaire. Just make sure what you bring reflects the following: the creditor's name, payment address, account number and the amount you owe. Avoid bringing duplicate statements; however, if your debt has been turned over to an attorney or collection agency, please bring the most recent collection letter so we can notify them as well. Finally, if you have been served with a lawsuit, foreclosure paperwork, have been divorced in the last 10 years or have a judgment against you, please bring the official documents to our office.

NOTE: "Creditors" are anyone to whom you owe or may owe money. This includes banks, credit cards, finance companies, check advances and title loan facilities, mortgages, friends and family members. The law requires you to list every creditor in your bankruptcy petition. It does not matter if you have a written agreement, nor does it matter whether you wish to continue paying the debt. Further, if someone claims you owe them money or they may have a claim against you for any reason, even if you disagree, you should list these individuals or companies.

Personal Items You Own: As part of the bankruptcy process, you will be required to list the items of property you own, even if you are still paying for them and/or desire to keep them. The Asset Worksheet will help you in knowing what to include. You will also be asked to estimate the value of these items. The value for household goods and other personal items should be based on yard sale or consignment store prices instead of replacement costs or sentimental value. For real estate values, please bring a "tax appraisal card" from the county or a recent private appraisal. For vehicle values, you may wish to print the information you obtain from Kelly Blue Book or National Automotive Dealers Association. If you are uncertain of value, please simply list the items and we will assist you at your appointment.

Credit Counseling Certificate: Before you are eligible to file a Chapter 7 or Chapter 13, you must receive a certificate from a credit counseling course from an approved agency. The purpose of the course is to review your budget and to provide you with an overview of options that may be available. The course will also serve to familiarize you with terms you may hear while considering bankruptcy. This is a 30-60 minute course that can be completed online, by phone or in person at specified locations. The cost of the course ranges from $30 to $50 (individual and joint cases). The certificate you receive is valid for 180 days. You will be given additional information about the course during your office appointment with Ms. Randle.

We are a debt relief agency. We help people file for bankruptcy relief under the Bankruptcy Code.